[Resolved]  Redbus — false tracking bus optioned mentioned in amenities but not available in the bus

Address:422401

I’m travelling from nasik to indore in indani travels. And i’m very disappointed to report that redbus application is mentioning false amenities in the app. The app mentions tracking bus option for indani travels but there is no tracking option available for the bus. The tracking page of the website says no tracking available or the bus could not be tracked
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May 7, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Red Bus Customer Care's response
Dear Bhakti,

Greetings from redBus!!

We are sorry to hear about your poor experience. Kindly share your concern in detail with us along with ticket id at [protected]@redbus.in. We promise to work on it and serve you better going forward. Awaiting for your email.

Thanks,
Team redBus
Complaint comments 

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My reference number 75120339070000245181726
Please do check I didn't refunded my money in to my account... It's been already 25 days from cancellation... If not solved now Iam going to complain in consumer cases

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