[Resolved] Redbus — feel cheated against registered seat no b19 in saw traders today.

[email protected]

from Dhaka, Bihar

Address:

Ranchi, Jharkhand, 834002

Now surprised to see my seat no is b19 in saw traders. At booking time seat row showing without window and also showed more two rows after b19.
But in bus my seat is window and. Last row. Kindly logg my complaint and satisfy why not i go to legally. Booking details below. I am feeling cheated. It's totally against consumer law.

Saw traders
Track live location of yourbus at https://goo.gl/UUoEXg.
Busno: jh20d3255
Serviceno: ranchipatna21ac-2
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Your ranchi to patna (Bihar) ticket (Tmd[protected] is confirmed for dec 7. Pnr: d3efpeqg. Boarding point details are on your e-ticket. Please note: you need to carry a print out of the ticket that has been mailed to you. -
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Jan 10, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

We are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future.

We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

We are sorry again for the distress!

Thank you for contacting us.
Team redBus