[Resolved] Redbus — For past 10 to 15 bus booking i'm not receiving the ticket to my mobile number

Arunkannan pandiyar

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600100
Website:	www.redbus.in

I'm using red bus from 2012 and for the past 10 to 15 bus booking im not at all receiving the tickets to my mobile number, after booking the tickets each and every time i need to call red bus support and ask them to book tickets. I booked ticket on[protected] for the journey date[protected], so far i called the support 3 times still i did not receive any tickets to my registered mobile number.

I don't know what is the problem with you...
If i continues i will switch to some other booking site-we have many booking sites.

So take action on it...

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Jul 21, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Red Bus Customer Care's response Dear Arun,

Greetings from redBus.in!

We are extremely sorry about this incident. Please share your registered e-mail id, contact number and the date of recent transaction made to us on [protected]@redbus.in. We shall look into the issue on top priority.

Your co-operation is appreciated.

Regards,
Team Redbus.