[Resolved]  Redbus — fraud

Speaking about the complain:
I have booked my bus from virudhnagar to bengaluru.
Picking point is virudhnagar byepass (As per redbus mobile application).
And the pick-up time says 9:30pm and there is no bus at that time.
There is no message on the delay of the bus or nothing. At this point, i check the mobile application which says the bus is being delayed. And after few moment it says, i have boarded the bus and the bus has left. (Evidence is recorded). I call redbus customer service at this point to clarify whats happening, the service keeps on hold after listening to my problem and cuts the call. I call them again, now another representative picks the call and he also does the same. I try again, this person listens to me and says my bus is being delayed and it should be arriving in 20min (Call was on record). I wait there patiently and see no buses are there. I try calling them again and there after my calls are never being attended.

This is a high time irresponsible service that could have been expected from a untrusted red bus company now.