[Resolved]  Redbus — Fraud information Redbus is providing

I booked the shama sardar travels on July 11th 2 Am .I booked my ticket for myself from tirupathi to chennai through REDBUS app . As usual my journey date i received the what's app message as well as email o[censored]pcoming journey details the total ticket fair was Rs:1198
When I open my journey details from my what's appl there was driver number missing ..till 1 Am we didn't receive any calls from bus operater or driver .i even checked the travels offc tirupathi ..they given information like they hve removed the bus from this route .. when I was about to cancel ❌ showing like no refund has been initiated ..Hence, fourth claming that I want compensation from redbus for making me to suffer during their carelessness of not conveying the message properly.please take action on this and want justice .
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Aug 20, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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