[Resolved] Redbus — Geethas Tours and Travels Coimbatore very very worst customer service.

Aravind Murugesh

from Coimbatore, Tamil Nadu

Address:

Goldwins Avinashi Road Coimbatore

I am traveling from Kovilaptti to Coimbatore on 13th January-2021 . I have a taken an online ticket from Amazon ( Redbus) Ticket ID: 262NZSBU & PNR: 262NZSBU the bus I have taken belongs to Geetha’s Tours and Travels.I am 70 years old, Bus Depature Time 02.pm, I am waiting in Boarding Point at 12.30pm onwards I informed to Geetha bus Managar ( [protected]) He replied wait for same point driver will pick up at 2.pm onwards. I am waiting upto 3.00pmHe is not picked at the boarding Point. Again I call the Manager he told the Driver forgot the pickup point so you will take another bus and use very horrible words also. Already rain also came easily he told take another bus what can I do …? Very worst Service. Again I took Bus I reached at Coimbatore at11.0pm only. Geetha’s Tours and Travels – Coimbatore very very worst customer service. Please take necessary action immediately

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2021

Red Bus Customer Care's response Hi Aravind,

Greetings from redBus!

As discussed on the call, we sincerely apologize for this inconvenience caused. We will share feedback with the bus operator to ensure such types of incidents are avoided in the future.

We will strive to serve you better in the future.

Thank you,

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.