[Resolved]  Redbus — gst invoice

Address:793002

I have travelled by rebus on 07.01.2020 from shillong to siliguri & on 18.01.2020 from kolkata to siliguri for official purposes. I have received my ticket online but have not received gst invoice for my tickets till date the same which i require for claiming reimbursement.

Details of my tickets :

Ticket no-tp2d39912170, pnr-252dkby9 dated 18/01/2020 kolkata to siliguri.

Ticket no-tp[protected], pnr-25m9hre7 dated 07/01/2020 shillong to siliguri
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Apr 20, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2020
Red Bus Customer Care's response
Hi Larry,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund for your ticket number TP2D39912170 & TP[protected]. 

We are really sorry for the long wait. As discussed on-call, in hopes of compensating for the inconvenience caused to you, we are crediting Rs. 198/- and Rs. 225/- to the mode of payment used by you for this transaction, as an exceptional gesture. The amount has been processed from our end on 13th March.

Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days. 

Details of the transaction are given below:

•       PO No. :[protected] &[protected]
•       Refunded Amount: Rs. 198/- and Rs. 225/-

In case, you do not receive the amount within the designated time period, you can contact your bank.

I hope this solution made you happy!

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.
 
Have a great day!
 
Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.  
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