[Resolved]  Redbus — gstin details not disclosed

Redbus doesn't provide the gstin details of its operators, neither on the website nor on-request. They say to contact the bus operators ourselves. The bus operators conveniently avoid disclosing their gstin number and i am pretty sure most of them don'e even have gstin number. Redbus is thus facilitating these operators, who earn tens of lakhs in operation, to go scott free without paying any tax.

The redbus customer helpline initially says they don't have the gstin number but upon insisting they say that they will refund me the gst amount instead of providing the gstin number.

I want to bring this to the notice of the concerned authorities about the practice being employed by redbus
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Dec 21, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus !!

We are truly sorry to hear the issues. Kindly share your concern in detail with us at [protected]@redbus.in along with ticket id / PNR and we will look into it.

Thanks,
Team redBus
Complaint comments 

Comments

Hi I travelled from Pune to Hyderabad and I didn't receive invoice pdf. Ticket and PNR number are as follows.

Ticket Number: TQA[protected] | PNR No: 1000063

I need it for LTA, its urgent, please share it asap.

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