[Resolved]  Redbus — haven't got my refund even after two months

Website:www.redbus.in

I booked a ticket from tata to gaya on 1st jan, 2018. When i reached the bus stand, i found that bus was not there. I called red bus and bus agency both. They told me that bus has been cancelled, you will get your money back. I faced a lot of problem due to that. Since then i have called red bus more than 10 times to get my refund back, but still they havn't refunded my money back.
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Apr 3, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Feb 20, 2018
Updated by manish3749
Here is the screenshot of complain.

Verified Support
Feb 20, 2018
Red Bus Customer Care's response
Hello Manish,

Greetings from redbus!

We are sorry to hear about the cancellation. Request you to share us the redbus ticket number to check for the same with the operator.

Awaiting your response!

Regards,

Team redbus!
Feb 20, 2018
Updated by manish3749
Here are the details of my ticket

Ticket no: TM[protected]

PNR no: 23ETQKSX
Complaint comments 

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Here are the details of my ticket

Ticket no: TM[protected]

PNR no: 23ETQKSX

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