[Resolved] Redbus — huge amount ants were formed under my bed and its harassed me lot

muthukrish8603

from Chennai, Tamil Nadu

Address:

19C Koraiyaru Thalaipu, Needamangalam, Tiruvarur, Tamil Nadu, 614404

Dear sir/madam, i have booked my bus ticket in redbus on fareena travels ac sleeper dt[protected] scheduled boarding time-9:15 pm, after boarding the bus couldn't sleep and not even sit on my bed comfortably since hue amount ants were formed below my bed and it harassed me lot during my entire journey, i have requested bus in charge to help out but he didn't respond anything and he was asking me to adjust and travel, immediately i have compliant to redbus customer care, they are not bother to listening me, please note my ticket cost is rs.1575 which is very higher than the normal buses. Hope you will understand my feelings and please provide fair justice.

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Feb 18, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Red Bus Customer Care's response Hi,

Greetings from all o[censored]s, here at redBus!

We regret the inconvenience. In order to look into the concern we request you to please provide the redbus ticket id or registered mobile number with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy