[Resolved]  Redbus — I am complaining about ashwin roadways pvt ltd

A very bad and bitter experience with ashwin roadways.

I have booked a ticket for my mother from chennai to srivilliputtur in ashwin roadways pvt ltd on 25th april, 2018.
Bus no. Py05b5206.
Serviceno: chennai-tenkasi850pm
Contact no: [protected] [protected].
The bus pick up time from porur toll gate was 8.40 pm.
We have reached the spot on time and called the given number[protected]. The person told to call the particular bus driver [protected]. When i called, he told that he is in traffic and will take five minutes to reach. After 10 minutes driver called and told to come after the toll gate immediately. We ran with our luggages.

As my mother being an old lady can't run faster. When we reached bus was not there. We called the driver ([protected]) nearly 17 times. He didn't pick the call.

When we were in confused state, they told us to come to perungulathur to board the bus. We had taken a cab sparing around rs. 500 to reach the place. Meanwhile we called the driver again and he talked in a very rude way and said if we don't reach sooner, the bus will leave.

Then i blasted the person and told that i am going to raise complaint against him and the travels. Then he disconnected the call.in the heavy traffic we managed to boarded the bus.