[Resolved]  Redbus — i am complaining about misbehave and bad management of bus no. up17at4755.

Address:

Jagriti Apartment, 201301

I wanted to take legal action against bus management of bus no. Up17at4755. There was lot of issues i suffer during traveling into this bus on 12th may, 2019 as per below:-
1. My boarding point was mahayamaya flyover which is nearest to my home (5km) but but 2 hours before journey time bus conductor called me and informed me about new boarding point and told me not possible to pick from mahamaya boarding point. New boarding point was too far from my home approx 15-20km. I have to pay extra money to auto fare to reach the new destination.

2. My reserved seat no. Was u7 but when i reached in bus some other travellers are seated on my seat and when i informed to bus manager then he told me to have seated in 1 which waa parally to that seat in upper side.

3. I was not able to sleep whole night due to lot of noise and disturbance from defected ac inside my sleeper seat. I was tired while day and awaken whole night due to distroid ac. Due to this i suffered with my health problem that day. And unable to goto office that day. It hampered my works and financial loss.

4. When i complained to bus manager about ac noise and disturbance then he didn’t responded correctly and misbehaved with me.

5. Dropping and destination poind was transport nagar but bus has dropped all travelers on the awadh chauhara nirahriya chauk again wahich waa too far away from my destination office so i nwwd to pay again extra fare to auto to reach my home in lucknow.

I will take legal action against redbus and bus manager for this concern. I am very disappointed, depressed and frustrated.

Regards,
Ashutosh pandey