[Resolved] Redbus — I am complaining about misguidance and non delivery of bus number | |||
Ticket number - tn4s18637980, pnr number-44jxfjkb, journey date-15.04.2019, boarding point from-chaulkhola to kolkata. My bus number was not sent to me. Also the boarding point contact number was unavailable and after complaining that another number was given to me which was a wrong number. I would have missed my bus for this kind of irresponsible and worst service. Later with the help of locals i was able to board my bus. Now i am feeling so my sorry and extremely irritated for booking my journey from redbus. Their staffs have no sense of empathy. They were even busy to curtain their faults when was contacted for complain. Was this information helpful? | |||
Jun 12, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 08, 2019 Red Bus Customer Care's response Hi Soumava, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the issue faced with your ticket no. TN4S18637980. I understand that the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. We have noted your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free quality service in the future. For any other questions you may have or help with your future travel bookings please write to us using the link . Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! With thanks, Team redBuddy | |||
 1 Comment | |||
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Thiruvarur to chennai. Ticket no.tn[protected].and pnr no.amra.ap.[protected].siva tour and travel .travel date 10th march 2019.time 10.15 pm.but bus still not reached bus at thirvarur bus stand at the time off 11th march 2019 time 01.51 am.driver not answering phone call.
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1983alex's reply, Mar 11, 2019
Refund reg..
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