[Resolved]  Redbus — I am complaining about red bus negligence behaviour

Address:Visakhapatnam, Andhra Pradesh, 531055
Website:Redbus

I book a bus ticket in red bus website on 27th december 2017from vizag to hyderabad. I gave boarding point at kurmanapalem they give report time 8:30 pm and i reached the stop on exact time but the bus is not came.
I contact the travel agency nd red bus but both the numbers r wrong.
I wait there up to 11:50. There is no response from the travel agency. They gave incorrect number.
I faced mental harassment...
Meghana travels is the agency name
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Jan 30, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Red Bus Customer Care's response
Dear Customer,

Greeting from redBus!

We are really sorry for the inconvenience. We are checking with the bus operator will keep you posted with an update within 1 -2 business days.

We request your kind cooperation in this regard.

Regards
Team redBus!
Verified Support
Dec 30, 2017
Red Bus Customer Care's response
Dear Customer,

Greeting from redBus!

Sorry for the inconvenience caused. The ticket is cancelled and a refund is initiated back to source and amount will reflect in your account within 7 bank working days.

Thank you for contacting redBus.

Regards
Team redBus!
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