[Resolved] Redbus — I am complaining about the bus service

[Resolved] Redbus — I am complaining about the bus service

A amankhanp from Shimoga, Karnataka

Yesterday, i traveled in srs multi axle scania bus from vijayawada to bangalore. I was seviourly injured by bed bugs i informed to bus driver he says to complaint at management office. Below mentioned details are of my journey ticket and photographs of injuries. No one are taking responsibility and not only me my co-passenger also faced the same problem it’s a long day journey about 14hrs. — — Route: vijayawada to bangalore Ticket no: tkbj25139356 Pnr: ts[protected]nyya/20131668/vijaywada-bng-kundapur multi Travels: srs travels Departure: 08:55 am oct 23, 2017 Seat numbers: 10 +3 photos Was this information helpful? No (0) Yes (0)
Nov 26, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 Red Bus Customer Care's response Dear Aman Khan, Greetings from redBus.in! We sincerely apologize for the hassle you had to go through. We have taken your concern with the operator and have shared a strong feedback in this regards. We have also asked him not to ensure that such instances never occur in the future. We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future. We are sorry again for the distress! We request your co-operation in this regard. Regards, Team redBus.
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