[Resolved] Redbus — I am complaining about to get refund of ticket.

Malav Panchal

from Surat, Gujarat

Address:

Mumbai City, Maharashtra, 400062

Dear sir/mam,
I want to inform you that yesterday i was traveling through a bus (Gj 14x 9886) which i got booked by redbus, actually the journey was around 600km nd within 100 kms, a bus got stopped cause of some technical problem, there are some guy from their side were saying that, it will get morning to repair the bus, or you better go your self, so i have to go in tempo, what i want is that my refund of ticket, so please kindly consider for the same, hoping to hear from you soon!

Your regular customer
Ticket no: tm[protected]

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Sep 25, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

Red Bus Customer Care's response Dear Malav,

Greetings from redBus.in!

Ticket ID : TM[protected]

We sincerely apologize for the inconvenience caused. We would like to inform you that the issue has been escalated to our relevant team and the same may take 1-2 business days for us to receive an update. Rest assured, we shall update you as soon as possible.

We request your co-operation in this regard.

Thanks,
Team redBus.