[Resolved] Redbus — I am complaining for not refunding the amount back even after one month

nikitatewari

from Haridwar, Uttarakhand

Website:

redBus.in

I tried booking ticket from mumbai to jodhpur via redbus. But what happened was they dedected money from account and replied sorry the ticket cant be booked. And its been a month or more than that the money is not yet refunded. Even after contacting so many times and getting a reply it is initiated you will receive in 24 hours but not received yet. After contacting many a times they reply it is initiated and will be refunded. An amount of rupees 1500 was charged and deducted online from icici bank account holder sonali maheshwari. The booking was done on 10 july 2016. Kindly resolve the matter as soon as possible as its a matter of 1500 rupees. The money was deducted from friends account but the ticket was booked by kratika tiwari.

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Sep 19, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Red Bus Customer Care's response Hi Nikit,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Regards,
redBus Team.