[Resolved] Redbus — I am complaint about bad service and behaviour | |
Hi Here i have complain about red bus bad service the issue is the driver gave time of drop 10 30 am and bus reached there at after 2 pm. Inbetween they changed the bus, shifted the passengers in different bus. And driver also changed. They changed the drop place also, and after asking reasons the driver said talk to office about this. I want my money back after this bad experience with your service. Sending images of my ticket booking. Hope you will take the action on this Seema sonavane [protected] Was this information helpful? | |
Jan 29, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 29, 2019 Red Bus Customer Care's response Hi Vasudha, Greetings from redBus! Ticket id - TNDP10728688 As discussed on the call, we are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future. We are committed to ensure a pleasant customer experience and will definitely ask the bus operator to be more careful in future. We've processed Rs 500/- refund to your redBus wallet and amount will reflect in our wallet within 48 hours. We are sorry again for the distress! Thank you for contacting redBus! | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3900
Pending
278
Resolved
2490
View all 3900 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Post your Comment