[Resolved]  Redbus — i booked my ticket on 21 oct but automatically select date 21 nov i want refund 100% but there are not ready to refund me

red bus company refund me 100%. Dear Kapil, Greetings from redBus! Thank you for reaching out to us regarding the refund against money debited from your account for your ticket no. TMBH61243616 for your journey from Amravati to Pune on 21/11/2018. As discussed with you on call, we acknowledge that the ticket was booked for the date of journey as per your request. However, we value our relationship with us and hence we are refunding you the remaining ticket amount of Rs. 488/- back to the payment source used by you. The refund for the same has been initiated from our end on 23/10/2018 to the mode of payment used by you for this transaction. For Net banking/Credit/Debit Card/Online>> Basis the policy of your bank, the amount should reflect in your account within 7 business days. Details of the transaction are given below: · PO No.: 1232083318915176201 · Refunded Amount: Rs. 488/- · Refund Reference no.: 1026892499 In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund using the ARN No. or Refund Reference No. given above. Also, we are crediting Rs. 100/- to your redBus wallet from our end on 23/10/2018 as an exceptional gesture. This amount should reflect in your wallet within 48 hours and will be valid for 3 months. You can use wallet credits to pay up to 90% of your hotel fare or up to 10% of the bus ticket for your next booking. Also, wallet credits worth up to Rs. 200 can be used for mobile recharge via our App. We hope this solution is satisfactory. For any other questions you may have or help with your future travel bookings please write to us using the link http://complaint.redbus.com/. As this response has been logged in our system, you will receive an email stating that your case has been closed. Once again, we thank you for choosing redBus and hope you accept our sincerest apologies. Have a great day! Regards, redBus Management Team. You will soon receive an email with a survey link seeking your feedback. Please do spare a moment to share your thoughts.