Redbus — reg - not providing refund for trip cancellation | |||
I booked two different trips in redbus. One is from 'chennai' to 'madurai' on 06/10/2019 with ticket no. TNAT20468218 and another one is from 'paramakudi' to 'pollachi' on 08/10/2019 with ticket no. TNAT19176428. I cancelled both of them due to medical reasons before 2 days. But I didn't get refund for a total cost of ₹1633 (₹868 for 1st trip + ₹765 for 2nd trip). I attached detailed screenshots taken from their mobile application regarding my refund. Please claim back my money from them. Was this information helpful? | |||
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Red Bus customer support has been notified about the posted complaint. Verified Support Dec 31, 2019 Red Bus Customer Care's response Hi Shyam, Greetings from redBus! We regret the inconvenience caused due to delay. As discussed on call, the refund of amount Rs 652.50/- on your ticket TNAT20468218 and Rs.783/- on your ticket TNAT19176428 has been initiated from our end on 2nd October 2019. It should have got credited to your account within 7 business days. Please use the reference numbers[protected] and[protected] to check with your bank on the refund status. In case of any query please reach out to [protected]@redbus.in Thank you Team redBus! | |||
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