[Resolved] Redbus — I didn't get refund

rajkumarpcvn

from Allahabad, Uttar Pradesh

Address:

208011

Hi this is raj kumar tiwari, i have booked three ticket on redbus from kanpur to gorakhpur to travel on october 29 and was canceled the bus on september 29, the problem is yet i didnt get the refund,

I don not got a message that bus has been canceled, i have contacted you for the same, but there is no response,. Kindly let me know why i didnt get the refund and when you will process,

Trip id: tjbr66293258, tjbr86775943, tjbr78759824

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Dec 15, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Red Bus Customer Care's response Hi Rajkumar,

Greetings from redbus!!

Ticket id-tjbr66293258, tjbr86775943, tjbr78759824

We see that the refund is initiated from our end on 9/11/2016. It will be reflecting within 7 bank working days.

Thank you for your patience.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team