[Resolved]  Redbus — I have not received the refund as my caught cancelled due to technical fault

1st ticket

Patan (Gujarat) to ahmedabad
Psngrname: noel parmar
Tripcode: 1715ptnmlgnslp5
Pnrno: g30561228
Jnydate: 24/10/2019
Deptime: 05:15 pm
Seatno: 7
Class: sleeper
Boardingpt: patan
Pltform:
Redbus tin: tnbg44089842

2nd ticket

Patan (Gujarat) to ahmedabad
Psngrname: noel parmar
Tripcode: 1715ptnmlgnslp5
Pnrno: g30561043
Jnydate: 24/10/2019
Deptime: 05:15 pm
Seatno: 10
Class: sleeper
Boardingpt: patan
Pltform:
Redbus tin: tnbg75590231

Bus was cancelled due to technical problems i have two bookings i need refund
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Dec 22, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Oct 25, 2019
Updated by Noel Parmar
i need refund as soon as possible
Oct 25, 2019
Updated by Noel Parmar
Hey Noel, we found a recent transaction with us from Patan(Gujarat) to Ahmedabad on 24th Oct 2019. How can i help you?.
▶ Bus Cancelled
▶ Bus service issue

they send me this kind of messages and they not answering me when i said bus cancelled
Verified Support
Nov 14, 2019
Red Bus Customer Care's response
Hi Noel,

Greetings from redBus!

We regret the inconvenience because of bus cancellation. On checking we see that refund for ticket id TNBG44089842 & tnbg75590231 was initiated on 27th October 2019. Refund should have been credited back to payment source in 7 bank working days as per standard banking procedure. Kindly contact relevant bank with ARN mentioned below if refund is not reflecting in your account.

Bank ARN:[protected] &[protected]

Thank you,
Team redBus
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