[Resolved]  Redbus — I have to pay a huge cancellation fee just because I missed date. They deducted 390.

They said they will refund if I book another ticket within half an hour which I did. There too they charged rs 100 more. And for the previous ticket that I cancelled within 15 mins of booking they charged me Rs 390 more. There customer care can never be reached. Is this a service or extorting money?
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2021
Red Bus Customer Care's response
Hi,

Greetings from redBus!

Please share your registered email id and mobile number via email to [protected]@redbus.in or revert with the details, so that we can assist you further by fetching the details. We are not able to get any details from the shared PNR.

Thank you for choosing redBus.

Take care
Team redBus
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3903
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information