[Resolved] Redbus — I haven't received my refund for the bus tickets

Anna Ben

from Kavaratti, Lakshadweep

Address:	Bangalore, Karnataka
Website:	redbus.com

I had to book a ticket from kochi to bangalore on 29th march 2018 and twice after the transaction the booking got cancelled automatically and my money was deducted twice. I called the customer care and they told me the refund will be done with in 7 working days. I still havent received any message or mail regarding the refund. Kindly resolve this issue because its taking too long, i filed a complain in the app as well but no response

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May 21, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Red Bus Customer Care's response Dear Anna,

Greetings from redBus.in!

We sincerely apologize for the hassle you had to go through. We request you to share your registered e-mail id used to make the transaction or the complaint reference number on [protected]@redbus.in and we shall look into the issue on priority.

We request your co-operation in this regard.

Regards,
Team redBus.