[Resolved] Redbus — I missed bus and also not getting my refund

ayushsb

from Powai, Maharashtra

Website:

www.redbus.in

Actually, i booked a ticket on redbus which was of 1510 rupees, i was trying to cancel ticket before 36 hours of journey, but i was unable to cancel, even i was unable to reschedule the ticket, even i missed my bus and also not even i am getting my refund, my whole money went in drain, my ticket number was TPCH83120748.
i contacted to bus operator many times but they always told me to contact redbus support, because i booked the tickets online and issue doesn't comes under them, and the redbus support was not even available. i just need my money back

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Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2020

Red Bus Customer Care's response Hi Ayush,

Greetings from redBus!

As discussed on the call, we have addressed your concern.

Thank you for reaching out to us!

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Comments

ayushsb

from Powai, Maharashtra

atleast give back 50% of my ticket cancellation, because i have tried more than my 100% to cancel the ticket and to come in contact with you people, my ticket was of 1510 rupess for which i paid about 1395 rupees, atleast give me just 50% that is 700 rupees back, because i not even attended the bus also my whole money went in hell, very dissatisfied with redbus, my first journey on redbus but the worst.