[Resolved]  Redbus — I want to do money transfer from redbus wallet to my bank account

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account
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Feb 10, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Dec 23, 2019
Updated by Amal Faris
BANK ISLAM - [protected]
MUHAMMAD AMAL FARIS BIN NASIR
Verified Support
Dec 23, 2019
Red Bus Customer Care's response
Hi Amal,

Greetings from redBus!

We did go through the complaint details and regret to inform you that the redBus offer cash added to your wallet is non-refundable. You can, however, use the same on your future bookings with us. The offer cash validity can be checked via the App itself.

For any further details, you can reach out to us at '[protected]@redbus.in' and we are listening.

Hope this clarifies!

Thanks and regards,
Team redBus!
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