Redbus — I will not received my Refund amount

Address:

Chennai, Tamil Nadu

Hi, I booked tickets in 6th may but unfortunately my transactions failed even amount debited from my account. I have received mail from red bus!! Dear Mr/Miss. GNANAGURU, We received an amount of Rs.700 from you for which the ticket was not issued. Hence, the amount reversal to your account has been initiated today. Here are the details for your reference: Refund Amount: Rs.700 Refund Initiation Date: Rs.19-May-2015 Expected Refund Date: Rs.26-May-2015 Reference No: Rs.49337120 Thanks Gnanaguru