[Resolved]  Redbus — Iam complaining about bus booking

Address:B-228 Vasant Kunj Enclave South West Delhi 110070

Hello sir,
My self RATNAKAR MISHRA residence at B-228, Vasant Kunj Enclave South West Delhi India 110070,
I would like to complaint about My bus booking from Sultanpur Uttar Pradesh to Delhi and Journey date was 08.12.2022 by RS yadav through Redbus.com @2ticket one in the name of RATNAKAR MISHRA and an other is Amit kumar the total cost of the ticket was Rs 3500 approx.
But but was cancelled without intention to me, so We are came to pickup point on time as per schedule to departure the bus, after waiting more than 2.5 hours when I was contacted with bus operator of RS Yadav they are told me that your bus is cancelled for today.
I was surprised to hear about cancellation because the of the bus because I was booked train 🚆 on next day from Delhi to Goa at this setuation we will loosed train.
We have beared loose of Rs 15000.
And waiting till date we have not received single paise against booking of my two tickets from Redbus.com or RSYadav.

So, it is humble request to you please do needful at your end.
With regard,
RATNAKAR MISHRA
[protected]
mishra.ratnakar.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (1)
May 22, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2022
Red Bus Customer Care's response
Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3899
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information