[Resolved]  Redbus — ill treatment and sudden change of itinerary

Address:	Chennai, Tamil Nadu
Website:	redBus and Viswambara Travels

I booked the pilgrimage package to tirupati for myself, my mother and friend.
Let me provide the list of issues i faced as that is pretty long:
1) i didn't recieve any messages regarding the bus/car number i need to board or driver's contact. So i had to make couple of calls to know the exact place and car to look for.
2) the driver was half and hour late and completely unapologetic about it.
3) then the journey starts and we hault at sangeetha restaurant for breakfast as mentioned in the itenary sent by team redbus which perfectly fine.
4) then he states the there will be no accomodation which was mentioned in the mail.
5) driver abdullah from viswambara travels was so bad mouthed and disrespectful forgetting he is dealing with three ladies.
6) i called the redbus expecting to clarify the confusion as the itenary now has completely changed and we planned our luggage and trip according to that but all that was in vain.

I talked with three of your associates each one dodging the problem and parallelly abdullah misbehaving with us including my mother who is more than 50 years old and has back problem as we didn't agree to the change in itenary.
Finally a guy named ibrahim confirmed that we have to follow whatever the driver says and surrendered that he won't be able to help us in any way.
This was the worst experience i had on a trip thanks to redbus and viswambara travels.
Later on going through web, i saw complaints against redbus on consumer forum which i wish i should have checked earlier so that we didn't have to undergo such dreadful experience. I have added my reviews on redbus and travels on social media and consumer forum so that people in future may escape such experience.