[Resolved]  Redbus — I'm complaining about bus booking service

I have booked bus from salem to chennai on 29 dec 2019. Ticket no: tndr41036353. I was waiting for the bus in boarding point. No such booked bus arrived (Nrt bus). When i called the given support number it was not reachable. When i called concerned bus customer care they didn't take responsibility and stating that its are not their service bus. When called redbus customer care they said driver or concerned incharge ll arrive at boarding point and call me. I was waiting and time was half past 12am. When i called redbus helpline to check again, they are informing us that the bus service is not there! I'm in total shock and unhappy with this. It's not about refunding my money it's anyway going to happen. My point is redbus has shown me a bus that its service is not available, secondly 1st time when i called (Redbus helpline) they didn't provide me about stopped bus service, third only after i call again after waiting so long they informed that sercice is not available, fourth i have to miss my office another working day, above all i had an important conference which i was supposed to attend but now didn't coz of your poor service. Will redbus bear my loss of pay for that working day in my office?? Along with my payment refund. Totally unsatisfied and unhappy. Very worst experience ever faced.