[Resolved]  Redbus — I'm complaining about my cancelled tickets charges was not refunded

I booked 2 bus tickets by redbus on nov 13 (Ticket no: tmc[protected] from banglore to pathanapuram dated december 23 of tickets charge total rs - 3030 & i cancelled it on nov 22. Then they forwarded one mail on my email with cancelled tickets (Reference id no: [protected]) but the cancelled amount was not credited to my account. They showing the status that they will refund the amount with in 7 banking working days. So please refund my amount immediately
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Jan 2, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

We would like to inform you, the refund of Rs. 2690/- for the cancellation of ticket id: TMC[protected] was initiated from our end on 22nd November 2018.

Kindly request you to check with your bank with the ARN 30001083278317149825221. Please be rest assured the refund process is complete from redBus end.

Thank you for contacting us.

With regards,
Team redBus.
Complaint comments 

Comments

My refund amount is not credited . Plz refund my money back .

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