[Resolved]  Redbus — I'm complaining about my refund

Address:Pune, Maharashtra, 400014
Website:Red bus

On 13th june we booked three tickets for shirdi, and the scheduled arrival time was 11:45 and we were waiting there from 11:30 to 2:00 but the bus didn't show up and we had to go back home... After that trying to get my refund but the people from red bus and tried talking to them they promised that they'll revert back but then i didn't receive any call back from there and it's more than a week now and these people are not helping me with this... So i need my refund as soon as possible! Please!
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Aug 23, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Red Bus Customer Care's response
Hi Arti,

Greetings from redBus!

We are sorry to hear about your poor experience. In order to resolve your complaint, we request you to share the complaint details along with ticket id and PNR at [protected]@redbus.in. Awaiting for your email.

Thank you,
Team redBus
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