Redbus — I'm complaining regarding the unwanted money deduction

Sanki102

Apr 5, 2022

Address:	Bengaluru
Website:	Redbus.in

On 4th of April at 11am approximate I tried to book the Bharati travels bus to Bangalore for the date 11/04/2022 of time 5pm. I selected my seats and during my payment process I preferred QR code scanning through Amazon pay. Also I scanned the QR code, entered the amount and also my payment was successful. But the bus tickets were not confirmed neither the payment page processed further and got declined by itself later
So I would like redbus to look into this issue and resolve it as soon as possible and provide my refund back.
Note: Photo of the transaction is posted below.

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Red Bus Customer Care

from Bengaluru, Karnataka

Apr 7, 2022

Verified Support

Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.