Redbus — Improper chart details

Address:	5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 560008.
Website:	Www.redbus.com

My self vipin travelling from trivandrum to ramanattukara on 09/04/2023 . I have booked ticket via red bus on A1 travels and have paid 945 rs for the same .The bus operators checked ma details and then only i have entered the bus .In midway one female passenger came near to my seat and she informed the bus operator that my seat was also booked for the female passenger .From my belief i didnot get any information about the fact that it was reserved for females .It didnot indicate even in the app while booking .I have contacted the customer care red bus and the bus operator they are simply showed negligence by saying i have entered my gender as female .I am being a passenger of red bus for the past two years and i didnot enter such thing ever and never before, i am pretty sure that i didnot enter ma gender as female in order to book the seat . The bus operator have told me that either i need to get down the bus at that moment .Its been already towards midnight and i was not able to get down in the middle of the road .Finally they said that i can travel by sitting in the hood near the driver seat .I have paid almost 1000 rs for ticket and still travelling with this much difficulty .I demand either my refund or compensation from the company since the bus operator A1 travels blaming your company only for the cause .Ma ticket details have been checked twice while entering the bus and in between the journey by a checker none of them have raised the question about the female seat because they were also unaware of it .My travell bus no is given below
KL09AQ2777 A1 travels