[Resolved]  Redbus. In & Svr Travels — Neither alternate bus service nor refund

Address:	Bellary, Karnataka, 583102
Website:	Its a transportation service

This svr travels has given me the worst travel experience. This bus which is supposed to make journey form Bellary to Bangalore left the Bellary one hour late. And it had just travelled 33kms that it got screed. The next thing was to do by the staff was to repair and moved ahead or at least should have told that it would not be possible. The staff kept repairing for 4 hours till morning and didn't even think to tell the passengers about the te required to get it done repaired. Passengers woke up surprised as the bus had only travelled 33kms from Bellary and yet not informed as all the passengers were asleep in this sleeper bus at night. The time they spent in reparing the bus was equal to the journey time form Bellary to Bangalore. Now the worst is that they didn't inform about this repair that how long would it take neither did they provide us any bus to Bangalore nor did they refund our money. The behaviour form the staff was so disgusting and the owner of the bus didn't even receive the calls yet calling him several times all the night. Need to take an action. At least a refund is fair enough. The bus number is Ka01-d-8525