Redbus — Inaccurate and Bad service with higher charges

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Mumbai City, Maharashtra

We booked AC Bus Ticket through RedBus - Carnival Holidays Mumbai Starting from Borivali West return. In the morning the Bus with without Air Condition upon complaining they asked us to adjust according to situation. After that they changed the Bus having in Dadar we had to wait under bright sun for 30 to 45 minutes. They only covered four sight seance excluded Siddhivinayak Mandir, Haji Ali etc. covered only Musuem, Gateway of India, Boot Ghar, 3D Show, Mahalakshmi Mandir only . Where as it should have covered hanging garden, and other important land marks in mumbai. They charged INR 1200.00 extra for entry fees which is very high compared to actual charges. They have cheated us. We want our half money back for inaccurate trip. Contact [protected] or [protected]