Submit a Complaint
Travel Agents
Red Bus

Redbus — Inconveniences caused in redbus

MTicket Route:
Anantapur (andhra pradesh) to Hyderabad
Ticket No: TRCU98562231
Primary Passenger: K Prathyusha (22, FEMALE)
PNR: SBT93228 Trip Code: SCH19895H
Travels: Sri Balaji Transports
Departure: 10:20 PM Dec 5, 2022
Seat Numbers: U12
Boarding point: Garladinne Bypass
Address: Near Substation Boarding point contact: [protected], [protected] Sri Balaji Transports Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.
Team redBus
...i need half refund for the inconveniences I faced .
1.curtain was not there I booked sleeper mainly for privacy..
2.bus staff.were rude
3.no bedsheet and water bottle providesd
4. I asked for curtain bus staff was not at all replying
5.waste of my money if i dont get refund I will surely take a step above with all the pics and vedios i collected
Was this information helpful?
No (0)
Yes (0)
Red Bus customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Red Bus reviews

[Resolved]Redbus - Ticket not booked but amount deducted from my account need my refund[Resolved]Redbus - Didn't cancelled my tickets and not responded[Resolved]Redbus - Refund amount not credited[Resolved]Redbus - Not allowed to onboard the booked seat . Want complete Refund[Resolved]Redbus - Payment
View all 3903 Red Bus Reviews

Comments

Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply
Dear Prathyusha,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TRCU98562231.

We understand that your experience during the journey fell short of expectations due to the bus service issue. This is definitely not the experience we want for our customers. Your feedback has been shared with Sri Balaji Transports, so the quality of service can be improved. The amenities provided by the bus operator and the bus type selected at the time of booking are M-ticket Supported, Charging Point, Emergency Contact Number, M-ticket, Track My Bus.

We made two attempts to speak to you on 63XXXXXX39 to share the update regarding your query.

Stay safe, stay healthy!
Your redBuddy
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3903
    Pending
    278
    Resolved
    2490
    View all 3903 Red Bus reviews & complaints
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information