[Resolved] Redbus — Incorrect dropping point mentioned in ticket

Akhilvs7

from Alappuzha, Kerala

Address:	Bangalore, Karnataka, 560008
Website:	www.redbus.in

I had booked a travel ticket via redbus (Bangalore to thrissur) on 18/11/2016..
The dropping point mentioned at the time of booking and in the ticket provided by redbus after booking is 'thrissur'. But the bus stopped only at 'mannuthy bypass' instead of thrissur. Due to this i had to take a cab from mannuthy bypass to thrissur for which i had to pay an extra amount of 400.

I request redbus team to refund rs 400 as the information provided by them at the time of booking was incorrect.

The pnr no of my journey is ts-rb36464700qpe/88845/bng to pathm 001

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Dec 24, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Red Bus Customer Care's response Hi Rohith,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.