[Resolved] Redbus — incorrect information on ticket

[Resolved] Redbus — incorrect information on ticket

O omkar erudkar from Wardha, Maharashtra

I booked a ticket from Bangalore to kolhapur on 7 june 2019 on redbus website. I got the e-ticket on my mail with incorrect information. On the ticket the boarding time was mentioned as 10 PM but the actual boarding time was 8:45 PM. Because of this I missed my bus. The ticket is attached below. I want refund because this is a technical issue. I request you to sincerely look into the issue and issue me a full refund. +1 photos Was this information helpful? No (0) Yes (0)
Jun 8, 2019 Complaint marked as Resolved my bad Red Bus customer support has been notified about the posted complaint. Verified Support Jun 21, 2019 Red Bus Customer Care's response Hi Customer, Greetings from redBus! Upon checking, as per your E-ticket bus, departure time is 08:45 PM and same has been confirmed from our end. Thank you for contacting us. Team redBus.
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