[Resolved]  Redbus — Increased the price of bus and cancelled ticket

Address:Bangalore, Karnataka, 500018
Website:www.redbus.in

I booked ticket in redbus 15days before my trip and 3days before my trip i got a call frm redbus support that the bus is cancelled and they will refund the amount or give last seat of non ac bus instead of ac bus frnt seat wch i booked or else they refund my money. bt when i opened the site the bus was still on list bt the price is doubled and remaining buses price also increased to double and its there responsibility to allot other seat in other bus bt when i asked the same they r nt responding and replying carelessly.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Bunny,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id so we can check and get back to you at the earliest to address your issue on priority.

Regards,
redBus Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3905
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information