[Resolved] Redbus — initially refund my money rs 1497/-
Lucknow To Delhi, India
Sa[email protected] on Mar 20, 2019
Name = akash kumar sah
It was cancelled on 10 march
Tricket no tn[protected]
Bus name = raj shila travels
Set no l5 and l6
My phone no =[protected]
I was booked on 10 march in this raj shila travels bus. But it was cancelled on that time and i call the customer service he told me that within 7 days your money will be refund. But still it's not refund. Please
Intially refundd my money.
Complaint marked as Resolved Apr 21, 2019
[Mar 20, 2019] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, Mar 21, 2019
Greetings from redBus!!
We regret the inconvenience caused and we are sorry for the delay in refund credit for bus cancellation. Kindly accept our sincere apologies. We've initiated the refund on 21st March 2019. Rs 1367.9 will be credited back to source account in 7 bank working days as per standard banking procedure. Ones again we apologise for the inconvenience caused and we promise to serve you better going forward.
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