[Resolved] Redbus — initially refund my money rs 1497/-

[Resolved] Redbus — initially refund my money rs 1497/-

S [email protected] from Gurgaon, Haryana

Name = akash kumar sah It was cancelled on 10 march Tricket no tn[protected] Bus name = raj shila travels Set no l5 and l6 My phone no =[protected] I was booked on 10 march in this raj shila travels bus. But it was cancelled on that time and i call the customer service he told me that within 7 days your money will be refund. But still it's not refund. Please Intially refundd my money. Was this information helpful? No (0) Yes (0)
Apr 21, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 21, 2019 Red Bus Customer Care's response Dear Customer, Greetings from redBus!! We regret the inconvenience caused and we are sorry for the delay in refund credit for bus cancellation. Kindly accept our sincere apologies. We've initiated the refund on 21st March 2019. Rs 1367.9 will be credited back to source account in 7 bank working days as per standard banking procedure. Ones again we apologise for the inconvenience caused and we promise to serve you better going forward. Thank you, Team redBus
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