[Resolved]  Redbus — injury to an aged women due to rash & negligent driving

Address:Bangalore, Karnataka
Website:www.redbus.in

Date: 26th march
Travel: pondicherry to bangalore
Time: bus schedule from pondicherry at 2.30 pm.
Incident time: around 6.30 pm

Issue: injury to an aged women due to rash & negligent driving by the driver of sam tourist bus

Details: booked a ticket for 2 ladies in a sam tourist bus through red bus application for travel from pondicherry to bangalore on 26th mar with berth no. S u11 & 12. The bus departed at 2.30 pm from pondicherry towards bangalore. The driver was requested to drive slow after being found to be rash on even bumpy roads at around 4.30 pm. However, he did not oblige and still continued to be rash until he hit a speed breaker at around 6.30 pm which injured a 55 yr old women who has a l1 fracture on the spine. Repeated complaints to redbus is not being addressed and followups are being made till now. I would like to sew this bus driver for causing the injury to my family member along with claiming compensation for her medical expenses. She has an l1 fracture and is advised 3 weeks of complete bed rest post which she will need to get some phisiotherapy for her injured spine.
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May 7, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2018
Red Bus Customer Care's response
Dear Anand,

Greetings from redbus!

We are sorry to hear about the journey experience.

We request you to share us the ticket number so that we can look into it.

Awaiting your reply.

Regards,

Team redbus
Mar 29, 2018
Updated by AnandK1
Ticket Nubmer:TM4R17349855
There is already a complaint raised and Prathima Sriram Bhat is handling it. But not heard for more than 55hrs now in spite of follow ups.
Mar 31, 2018
Updated by AnandK1
I have not heard back from redbus even after complaining in this forum. What the hell??? Are you doing business only for money at the cost of common man???
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