Redbus — Irregular and worst service

Address:

Bangalore, Karnataka

I had booked ticket from bangalore to chennai on meenakshi travels on 22nd feb 2015. The bus has to come to madiwala at 12AM but till 3AM the bus has not came and i had to take a alternate plan. So i came to chennai by another bus. When i insisted redbus to refund my amount both redbus and meenakshi travels deny that the bus has came to the boarding point at 4AM which is 4 hours from actual and saying its due to a traffic problem. The meenakshi travels are the worst service who operates from chennai to bangalore and redbus is also justifying them. I Need my ticket amount 4194 to be paid back immediately