[Resolved] Redbus — irregular schedule mentioned in bus

Gaurav Lathigara

from Bardoli, Gujarat

Address:

Surat, Surat, Gujarat, 395006

My schedule is totally changed due to your irregular bus schedule.
You mentioned 3 hours of travel time and bus is taking 5 hours of travel,
Did you ever checked the route and time taking of that route???

I want a clear solution.
Thats it

Your customer support behaving rudely and not giving proper answer. I have full recorded voice call of your executive also.

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Feb 17, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Red Bus Customer Care's response Hi Gaurav,

Greetings from all o[censored]s, here at redBus!

We regret the inconvenience. In order to look into the concern we request you to please provide the redbus ticket id or registered mobile number with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy