[Resolved]  Redbus — Irresponsible customer service of redbus

Website:

www.redbus.in

Red bus cheating people through bad customer service.
I had booked a red bus ticket for a window seat on kallada travels semi sleeper seat. Though money got debited from my account the ticket was generated. I received a mail saying i would be contacted in 15 minutes to resolve. But no such call came and i had to call their customer care. Their executive offered me seat on an alternate bus. And after i got into bus i found out they had put me on a normal backrow middle seat without pushback or foot rest which no one would take otherwise on the fare of semi sleeper.