[Resolved] Redbus — issue refund asap due to bus got cancelled | |
I booked ticket for 23/3/2020 from amreli to mumbai. Got to know bus is canceled when i called at boarding point travel agency. Instead of refund status mail i m receiving the mail asking about travel experience. Kindly check it out and plz refund asap Travels name: unity travels Ticket no: tp4n64439569 Pnr no:[protected] Total passenger - 2 (3l, 4l) Was this information helpful? | |
Apr 26, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 26, 2020 Red Bus Customer Care's response Hi Customer, Greetings from redBus! Ticket ID - TP4N64439569 We are sorry that the bus was cancelled by the bus operator due to unforeseen reasons. We have taken your concern with the operator and have shared feedback on this regard. We have also asked him to ensure that such instances never occur in the future. We have initiated the refund on 26th March 2020. You will receive the refund within 5-7 bank working days. Thank you for contacting redBus. Have a good day. | |
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I have booked tickets from thondi to chennai. but they pick up properly. I registrar complaint for the refund through customer care and they accept my complaint. after that they will not pick up my phone and not respond properly. if they do it again i will move further.
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