[Resolved] Redbus — Issues over Ticket booking

[Resolved] Redbus — Issues over Ticket booking

L Laxvl

I have booked ticket from erode to Chennai on 11.10.2020. The payment for my booking was successful but ticket booking was failed. I am looking forward for the refund. +1 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi,

Greetings from redBus!

Thank you for reaching out to us regarding the refund for your ticket number TPAW33142155. We regret the inconvenience caused. As discussed on call, we have initiated full refund back to the payment source on 3rd October 2020. It must have been credited in 5 to 7 business days. Kindly check your credit card statement for further detail. We’ll work harder to keep a close watch on bus cancellations and changes in bus schedules in the future.

Thank you for reaching out to us.
Team redBus