[Resolved]  Redbus — It's totally fraud

Address:Gurgaon, Haryana

Dear red bus team,
I traveled by red bus at 23 August.. i booked my ticket, but bus operators not allotted my seat, Traveling time I call to customer care but i couldn't get any solution, customer service told me you will get refund within 48 hours, if i facing problem I called to customer service in traveling time than why i didn't get solution but i didn't get any refund, i am telling him again everytime he is telling me 48, hours 72 hours... Why are you giving this type of bad service... This is so fustrating service... Bad bus operators.. conductor abusing passenger, bad bus quality, customer service not solving passenger issue, ... I want my refund right now... It's not good... You are doing fraud with customer

Thank & regards
Ashish Ranjan
Mobile number -[protected]
Mail id [protected]@gmail.com
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Oct 10, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
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