[Resolved] Redbus — Journey not completed

Burhanuddin Nasikwala

Address:

Dwarka Circle nashik Maharashtra

We had booked a single ticket from surat to nasik.
A single ladies was traveling.
Bus did took the passenger to the he destination nasik and left the single passenger on road near dhule without any help
So we need to return our confirm bus ticket money and took proper action on the bus company.
Tickets details as follows
redBus mTicket
Route: Surat to Nashik
Ticket No: TQ5T10945906
Primary Passenger: Nashik 40, FEMALE
PNR:[protected]
Trip Code: 85208
Travels: B R Travels
Departure: 09:30 AM Apr 28, 2021
Seat Numbers: S30
Boarding point: B r travels n.j.complex, opp.c.n.g.pump parvat patiya, [protected], [protected]
Address: B R TRAVELS N J COMPLEX OPP, CNG GAS PUMP GANGA HOTEL PUNA PATIYA [protected], [protected], [protected]
Boarding point contact: [protected], [protected]
B R Travels Customer Care: -
Check your ticket : https://s.redbus.com/zixyucp
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

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Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 01, 2021

Red Bus Customer Care's response Hi Burhanuddin,

Greetings from redBus!

Thank you for reaching out to us regarding the issue faced with your ticket number TQ5T10945906.

I understand that the poor experience during your journey would have caused an inconvenience to you, and we are truly sorry.

We would like to inform you that this is a duplicate case and we are closing it. Please be rest assured, your active complaint number is Docket Number - c2864400 and it has been escalated to the concerned team.

We will get in touch with you at the earliest with the resolution.

Regards,
Team redBus.

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.