[Resolved]  Redbus — kalpana travels

I am very much dissatisfy with the service of redbus in collaboration with kalpana pvt ltd
In that time i was reach in the concern office at 8 pm on the same i was trying the bus operators num but it was not reachable
All the time i try to reach to the bus but i could not and the service provider of kalpana just told me in the 11.30 pm at late night that i was the only one to travel from ajmer to indore while on the same bus was full from jaipur and when at late night i asked to bus operatior about any alternative he said to me that i was the only customer who did the online payment so therefor he did not have any option if i was the offline customer he might have something and at that time so late in night i travel from ajmer through an unsafe non ac local bus and changed my bus several time to reach indore just because i m having my final exam on that particular day
Since i am an regular customer of red bus i travelled so many time but at this time it was so bed and worst experience for me
After this incident i will never suggest anyone for red bus on the same redbus was one of my preferred bus service
On the same i reached to indore from various sources in the mid noon even i travel for several hours just to that i don't have any other options and i m literally suffered from this journey and it was unsafe and on the same i really suffered mentally due to this i event i could not able to give my exam properly.
It was really a very very bed experience for me and my family and friends to
I hope atleast red bus can do onething atleast they people can refund me my amount or else they clarify me so that i will take the further step.

Show quoted text